What is Recession-Proofing, and Why Should Small Businesses Care? As a small business owner, you may be wondering what recession-proofing is and whether or not it’s something you should explore. Recession-proofing, as the name suggests, is seen as a means to...
It’s no secret that outsourcing is on the rise. In fact, it’s grown more popular in recent years as businesses strive to become more efficient and cut costs. But what is driving this trend? And what benefits can businesses reap from outsourcing? Here we...
Creating and marketing a quality product or service is only half the battle for any successful business. It’s equally crucial to offer your consumers great customer service so that they may come back after the initial purchase for another order. It is, after...
Customer loyalty, or an organization’s capacity to retain customers over time, is measured by a metric called customer retention. Company growth can soar if you’ve created a killer product and determined your target market. However, it’s critical to...
There is always the concern of whether or not you will be paid when offering credit to your clients. If you are familiar with your customers and are confident in their ability to pay, it might not be an issue. However, when your company grows, a flood of brand-new...
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